This policy explains how VNET LIMITED ("VNET", "we") handles personal information in connection with this website and our communications. It is written with the New Zealand Privacy Act 2020 in mind.
What we collect
When you visit this website. The site is static. It has no user accounts, no contact forms, no advertising and no third-party analytics. Like most web servers, ours records technical request logs, which can include IP address, browser type, the page requested, the referring page and the time. We use them to operate and secure the site, and we delete them after no more than 90 days.
When you email us. We receive your email address, your name if you provide it, and whatever you choose to tell us. Please do not send passwords or sensitive personal information by email.
When we work together. We may hold business contact details and project information needed to deliver services. Client data handled during an engagement is governed by the agreement for that work.
Cookies and local storage
This site does not set cookies for tracking. If you choose a language, your browser stores that choice locally so the site can remember it. That preference stays on your device and is not sent to us as a tracking identifier. You can clear it through your browser settings at any time.
How we use information
- To reply to you and to provide the services you request
- To operate, maintain and secure our website and systems
- To meet our legal, accounting and record-keeping obligations
We do not sell personal information, and we do not use it for unrelated marketing.
Sharing and overseas storage
We use service providers, such as email, hosting and network providers, and some of them may process information outside New Zealand. Where information is disclosed overseas, we take the steps required by the Privacy Act 2020 to ensure it is appropriately protected. We may also disclose information where the law requires us to.
Security and retention
We use reasonable safeguards to protect personal information from loss and unauthorised access or use, and we keep it only as long as it is needed for the purposes above or as the law requires. If a privacy breach is likely to cause serious harm, we will notify the Privacy Commissioner and affected people as the Act requires.
Your rights
You can ask for access to the personal information we hold about you and ask us to correct it. To do so, email support@vnet.nz. We may need to verify your identity first. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner.
Changes
We may update this policy from time to time, and the current version will always be published on this page.